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Customer Reviews.

service

5

Andy Bishop updates you with clear information on any parts that may need changing on my mini during the day. Always very cheerful and happy. He has a true rapport with customers, a real asset to Mini Falmouth

27 March 2021

service

5

Excellent job well done in difficult times , ready when said and a lovely clean car to collect

24 March 2021

service

5

Very easy to book. Fantastic customer service and fully informed.

24 March 2021

service

5

Lovely gang at ocean falmouth plus who doesn't like being greeted at the door by name.

23 March 2021

service

5

Car was serviced on time and returned in a perfect condition

23 March 2021

service

5

As always, staff were very pleasant and well organised. Particularly during the current pandemic it was important to feel confident about keeping clear of other people and everything at Ocean Mini was done to make sure people would be safe.

22 March 2021

service

5

Very good and thorough

22 March 2021

service

5

Good service from the staff

22 March 2021

service

5

Customer service

19 March 2021

service

5

Even though we are currently in lockdown everything was well organised

16 March 2021

service

5

Always do an.excellent job and very helpful to my wife and I.

16 March 2021

sales

5

Clare Hocking was great to deal with

15 March 2021

service

5

Car still goes well, good covid provisions, no problems.

14 March 2021

service

5

In for MOT, brake fluid change and battery issue. Could have just fitted new battery but persevered with overnight charge and saved me the cost.

14 March 2021

service

5

Service completed in a timely manner and car returned cleaned.

14 March 2021

service

5

Service rep was very good

13 March 2021

service

5

I took my car in for what i thought was a TPMS issue on the car. Service rep took the car in immediately, spoke to Foreman, investigated the fault and dealt with issue same day. No fuss, no drama. Just excellent customer service.

11 March 2021

service

5

The service was good, the staff were very friendly and helpful

08 March 2021

service

5

The car always looks great.

08 March 2021

service

5

Very good.

07 March 2021

service

5

The staff at Ocean Falmouth are always friendly and helpful and explain everything in good detail so we know exactly what will be happening and how long it will take.

05 March 2021

service

5

Very happy with the way i was dealt with, very polite and helpful man who served me.

02 March 2021

service

5

Everything went smoothly

28 February 2021

service

5

The team were all friendly, helpful and professional. They did all the required work in the time they predicted, and left my car nice and clean as well. The waiting area was pleasant, and COVID secure, and I was kept updated of my car's progress.

26 February 2021

service

5

Cannot fault anything

22 February 2021

service

5

Job well done

20 February 2021

service

5

Nothing is too much trouble from the guys at ocean mini. Wouldn't go anywhere else.

19 February 2021

service

4

I bought the car at Westerly, Bridgwater, but having recently moved to Cornwall I needed somewhere closer and Ocean fitted the bill. The booking process is easy, the service manager polite and pleasant, the car was returned clean.

15 February 2021

service

5

Love getting my car back after having it serviced, complete with valeting service.

15 February 2021

service

5

The service has always been friendly and efficient

15 February 2021

service

5

Service people always clear about what's being done and and how much it will cost. Work completed when they said it would be - and my Mini gets a wash and a hoover out as well.

10 February 2021

sales

4

Superb service at the Showroom. Good up to date information

10 February 2021

service

5

excellent service

08 February 2021

service

5

Car was ready on time, washed and vacuumed.

05 February 2021

service

5

Prompt service ,

05 February 2021

service

5

Very satisfied .where other garages could not fix the problem .mini rectified it in no time..

01 February 2021

service

5

Andy the person who looked after me was ,there was nothing that was to much trouble for him and he made sure my hire car was ready and my car was finished on time.

01 February 2021

service

5

Really helpful especially as car was being serviced during lockdown. They collected & returned the car in the same day. They kept us informed of progress. The best customer service of any Mini Garage. Highly recommended.

31 January 2021

service

5

I dropped my mini off and went for a walk while it was serviced. I was told it would take one and a half hours when I returned it was ready for me. I felt very safe in the building and the staff adhered to the Covid regulations.

27 January 2021

service

5

Andy was exceptionally good Mini were good too

27 January 2021

service

5

Repeatedly good customer service.

26 January 2021

service

5

As above.

24 January 2021

service

5

Great service

23 January 2021

service

5

Andy, the service guy was polite, efficient and very helpful.

23 January 2021

service

5

efficiently done, pleasant people

23 January 2021

service

5

Extremely friendly and helpful customer service. Service was efficient and car in excellent condition. Everything explained well.

18 January 2021

sales

5

completely satisfied

18 January 2021

service

5

I have dealt with Ocean min Falmouth for years the team from sales to reception to servicing are always professional, welcoming and friendly

11 January 2021

service

5

Everything worked as expected by me & explained by Mini.