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Customer Reviews.

sales

5

there were no faults

24 November 2020

sales

5

I was made to feel nothing was too much trouble, no question I had was seen as silly, and I was given plenty of time to sample a taste of what it would feel like owning a mini.

23 November 2020

service

5

Told me all I needed to know

23 November 2020

service

5

Very good customer service. Always polite and extremely helpful.

22 November 2020

service

5

Always a great service

20 November 2020

service

5

could not fault them

16 November 2020

service

5

Efficient

14 November 2020

service

5

The whole operation was easy and straightforward. Couldn't fault a thing. Andrew very welcoming, helpful and efficient.

14 November 2020

service

5

High level of customer service throughout.

13 November 2020

sales

5

Ocean MINI have their customers at the heart of the sale

11 November 2020

service

5

Always friendly and helpful

10 November 2020

sales

5

We were dealt with in a professional and the whole experience was a pleasurable one.

09 November 2020

service

5

Always helpful and keep you informed about any issues.

09 November 2020

service

5

Very accommodating. Changed the date with no problem

09 November 2020

service

5

Under Covid circumstances they were excellent

09 November 2020

sales

5

There was no pressure salemanship, but then I did go in intending to buy, and the personnel were helpful and friendly.

09 November 2020

service

5

Great communication and vehicle ready as agreed although follow up service required for computer I was fully advised during the day .

07 November 2020

service

5

Customer service always excellent, courtesy car availability

06 November 2020

service

5

Completely Satisfied,

06 November 2020

service

5

Service was carried out quickly and efficiently.

03 November 2020

service

5

Personal service and friendly staff. Mr Bishop is a credit to your business influenced our decision to remain with Ocean.

03 November 2020

service

5

Claire at Falmouth was very good, nothing was too much trouble to make me understand the controls etc.

31 October 2020

service

5

My service was done plus the car washed and valeted. Also collection service excellent.

30 October 2020

service

5

Always kept informed on progress of service on my car by Andy Bishop.

28 October 2020

service

5

CAR COLLECTED, SERVICED, AND RETURNED PROMPLY WITH A SMILE.

28 October 2020

sales

5

Everything was ready to go.

26 October 2020

service

5

The staff are always friendly and helpful and at the moment are working hard to keep customers safe and healthy.

26 October 2020

service

5

Everything was dealt with efficiently

26 October 2020

sales

5

Salesman was very helpful and pleasant to deal with.

23 October 2020

service

5

Ocean Falmouth always give 100%, so we've always been completely satisfied with what we've had done.

22 October 2020

service

5

Car taken and returned very promptly

22 October 2020

service

5

All aspects from meet and greet , explanations , clear advice and friendly atmosphere .

19 October 2020

service

5

Excellent communication throughout

18 October 2020

service

5

The administration fee was wavered on this occasion

15 October 2020

service

5

Easy to deal with

15 October 2020

sales

4

Very good customer service. Quick response to emails. Reasonable Covid precautions in place

14 October 2020

sales

5

All went as planned. Fairly smooth process.

12 October 2020

service

5

They really looked after me, cleaned the car and hoovered inside too .

11 October 2020

sales

5

The car is a delight in so many ways.

10 October 2020

sales

5

Excellent service by Jordan Hand and Mini Ocean Falmouth. Who went out of their way to source the exact Mini we wanted.

10 October 2020

sales

5

Kept me well informed and updated .Excellent communication. Very approachable friendly and answered all my questions . Have been going to Ocean Falmouth for approximately 15 years and wouldn't go anywhere else such a fanastic team.

10 October 2020

sales

5

Courtesy and friendly response to all questions.

09 October 2020

service

5

Client service is always fantastic.

09 October 2020

sales

5

Jordan Hand was excellent in giving advice and tips.

09 October 2020

sales

5

They were amazing. Very professional and efficient.

06 October 2020

sales

5

Highly professional sales team. Everything explained, nothing too much trouble.

05 October 2020

service

5

Recall - Job sorted without any issues and loan car provided

05 October 2020

service

5

Because the staff were brilliant

05 October 2020

sales

5

nothing was hidden

03 October 2020

service

5

Friendly professional service