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Customer Reviews.

service

5

I received fantastic service from Andy in the Service Department. From my initial booking, through to completion, he was very friendly, helpful, knowledgeable and professional. Also, Bridget, the Receptionist, was very welcoming and friendly.

23 May 2022

service

5

Because it all went smoothly And no probllems

22 May 2022

sales

5

Excellent customer service experience from initial enquiry to completion.

19 May 2022

service

5

Service was excellent

16 May 2022

service

5

Always confident with the work

13 May 2022

sales

4

I had a problem with my new Mini electric which should have been picked up before I collected it but Ocean have been great in putting it right

09 May 2022

service

5

So helpful

09 May 2022

service

5

We were well received and looked after during the service

08 May 2022

service

5

Very personal service and prompt attention from Service dept. and manager.

07 May 2022

sales

5

It was all very well organised.

07 May 2022

service

5

Excellent communication from staff, always courteous and helpful

06 May 2022

sales

5

Amazing service throughout.

03 May 2022

service

5

Whole experience was quick and easy as always

02 May 2022

service

5

Explained everything very clearly.

02 May 2022

service

5

Great customer service from Andy and the team, got a nice courtesy car

26 April 2022

service

5

Everybody behaved impeccably towards me. A very nice lady picked up my car, it was repaired and she brought it back to me with a smile. Many thanks to all concerned.

24 April 2022

service

4

Very slick

18 April 2022

service

5

Friendly, accommodating, professional and efficient

17 April 2022

service

4

Did what they said they would on time

16 April 2022

service

4

The service engineer new job

15 April 2022

service

5

staff excellent, work completed on time and car returned to me valeted

10 April 2022

service

5

Very helpful staff could not do enough to help - that was Andy and lady on desk Always polite and cheerful and customer is made to feel important and welcome

05 April 2022

sales

4

THE SALES MAN WAS VERY HELPFUL

03 April 2022

service

5

Collected my Mini replaced the part and returned

01 April 2022

service

5

Great service

31 March 2022

service

5

Andy Barclay in the Penryn Centre Cornwall always provides exceptional service.

28 March 2022

service

5

The service and MOT were done and the car was ready for when I asked for it.

28 March 2022

service

4

Just friendly and not patronising and informed of all issues.

28 March 2022

sales

5

Efficient

26 March 2022

service

5

No hassle at any point.

26 March 2022

service

4

The work was carried out as expected

26 March 2022

sales

5

Jordan Hand at Ocean MINI is amazing! my new car was purchased back in September last year. Jordan explain the process and the time scale before hand. Jordan kept me informed of the process and time scales throughout via emails and phone calls.

23 March 2022

sales

5

Made to feel very relaxed and comfortable

23 March 2022

service

5

Excellent service from Andy

22 March 2022

service

5

Service gentleman was very friendly & efficient

22 March 2022

service

4

Good friendly service

20 March 2022

sales

5

The experience was second to none, and would surpass any expectations.

16 March 2022

sales

5

Never a problem always very helpful and pleasant to deal with

16 March 2022

sales

5

Everything went smoothly and we are very happy with the new car and after sales services.

15 March 2022

service

5

Even though it was an oil change they still give the car a once over, & inform you of any issues.

15 March 2022

sales

5

Friendly approachable sales staff

15 March 2022

service

5

Great customer service.

12 March 2022

service

5

Excellent service, all the team made every effort to make buying our new car easy Darren, James and Andy thank you

11 March 2022

service

5

Prompt, helpful and knowledgeable

09 March 2022

service

5

My Mini was booked in at a convenient time of day, I was sent a video of all the checks and able to pick up the car in very good time for my trip. The cost was reasonable and exactly what I was told it would be and they cleaned the car, too!

09 March 2022

service

5

Overall a great service. The new YouTube video service showing potential issues with your car is an advantage

08 March 2022

service

5

Very professional easy to deal with

07 March 2022

service

4

Professional, friendly and appoachable.

04 March 2022

service

5

Ocean at Falmouth give us outstanding friendly service

02 March 2022

sales

5

The mini sells itself but what really sold the purchase of my car to me was the service and attention that Jordan and the rest of the team provided, they were helpful, responsive, and made buying my first new car an amazing experience- thanks team!!!