there were no faults
there were no faults
I was made to feel nothing was too much trouble, no question I had was seen as silly, and I was given plenty of time to sample a taste of what it would feel like owning a mini.
Told me all I needed to know
Very good customer service. Always polite and extremely helpful.
Always a great service
could not fault them
The whole operation was easy and straightforward. Couldn't fault a thing. Andrew very welcoming, helpful and efficient.
High level of customer service throughout.
Ocean MINI have their customers at the heart of the sale
Always friendly and helpful
We were dealt with in a professional and the whole experience was a pleasurable one.
Always helpful and keep you informed about any issues.
Very accommodating. Changed the date with no problem
Under Covid circumstances they were excellent
There was no pressure salemanship, but then I did go in intending to buy, and the personnel were helpful and friendly.
Great communication and vehicle ready as agreed although follow up service required for computer I was fully advised during the day .
Customer service always excellent, courtesy car availability
Service was carried out quickly and efficiently.
Personal service and friendly staff. Mr Bishop is a credit to your business influenced our decision to remain with Ocean.
Claire at Falmouth was very good, nothing was too much trouble to make me understand the controls etc.
My service was done plus the car washed and valeted. Also collection service excellent.
Always kept informed on progress of service on my car by Andy Bishop.
CAR COLLECTED, SERVICED, AND RETURNED PROMPLY WITH A SMILE.
Everything was ready to go.
The staff are always friendly and helpful and at the moment are working hard to keep customers safe and healthy.
Everything was dealt with efficiently
Salesman was very helpful and pleasant to deal with.
Ocean Falmouth always give 100%, so we've always been completely satisfied with what we've had done.
Car taken and returned very promptly
All aspects from meet and greet , explanations , clear advice and friendly atmosphere .
Excellent communication throughout
The administration fee was wavered on this occasion
Easy to deal with
Very good customer service. Quick response to emails. Reasonable Covid precautions in place
All went as planned. Fairly smooth process.
They really looked after me, cleaned the car and hoovered inside too .
The car is a delight in so many ways.
Excellent service by Jordan Hand and Mini Ocean Falmouth. Who went out of their way to source the exact Mini we wanted.
Kept me well informed and updated .Excellent communication. Very approachable friendly and answered all my questions . Have been going to Ocean Falmouth for approximately 15 years and wouldn't go anywhere else such a fanastic team.
Courtesy and friendly response to all questions.
Client service is always fantastic.
Jordan Hand was excellent in giving advice and tips.
They were amazing. Very professional and efficient.
Highly professional sales team. Everything explained, nothing too much trouble.
Recall - Job sorted without any issues and loan car provided
Because the staff were brilliant
nothing was hidden
Friendly professional service