Customer Reviews.
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Customer Reviews.

service

4

Everything happened as it should have.

23 March 2020

service

5

My car is always perfect when I get it back, collection service saves me loads of time. I am completely happy with the service I get and I always feel I've had special treatment.

17 March 2020

service

5

Friendly, helpful staff.

16 March 2020

sales

5

Jordan Hand was so friendly and easy to talk to about what I wanted. He took time to show me how everything worked and any concerns I had were dealt with quickly

14 March 2020

service

4

Great service from the service department this time. Service package was well explained.

09 March 2020

service

5

Very good service, very friendly. I liked the new service package option so have taken it up.

09 March 2020

service

5

Service issue was completed in a timely fashion, diagnosed quickly and accurate.

06 March 2020

service

5

Although only a intermediate service I requested for my peace of mind for driving on holiday in Spain, it was brought to my attention the tyre inflation glue was out of date, something which could have been embarrassing, money well spent 10 out of 10

06 March 2020

service

5

All completed in the time given and explained thoroughly.

03 March 2020

service

5

The service person was very helpful and attentive.

03 March 2020

sales

5

I was seen by Craig Foster. He was so helpful. Kind, made me feel very comfortable. I found him very professional and genuine in his work. When i picked the mini up he spent time thoroughly explaining all things. Very pleased. Thank you.

03 March 2020

service

5

Andy, Service Manager actually went the extra mile on my paint work issue many thanks

03 March 2020

sales

5

Steve Whitefield at Ocean Mini went the extra mile to ensure I got the exact car I needed, firstly looking at what was already available, then I Opted to order from scratch, perfect.

02 March 2020

service

5

Did all I wanted on time

29 February 2020

service

5

Excellent.

29 February 2020

service

5

Attitude of staff from first contact to conclusion

29 February 2020

service

5

Sorted out my problem

24 February 2020

service

5

best mini dealers

22 February 2020

service

5

Helped me with my tyres which needed attention (puncture)

22 February 2020

service

5

Very thorough.

22 February 2020

service

5

The service dept are friendly and courteous and have so far given great service

21 February 2020

service

5

we were looked after very well and kept informed throughout

18 February 2020

service

5

Polite Respectful Tolerant Helpful They go the extra mile

18 February 2020

service

4

!

17 February 2020

service

5

Always contact me if there are any issues before commencing and I feel I can call them at any time if I have a concern.

15 February 2020

service

5

Good friendly staff, nothing to much trouble

15 February 2020

service

5

Took estimated time, coffee good, staff friendly

14 February 2020

service

5

The experience is good

14 February 2020

service

5

Great bunch of people

10 February 2020

service

5

The staff are friendly, efficient and well informed.

10 February 2020

service

5

We always experience customer satisfaction at Ocean

10 February 2020

service

5

I know my car is being dealt with with respect it is always returned to me in in excellent condition

09 February 2020

service

5

Always a good experience at a Ocean . Andy could not be more helpful . Explains everything and makes life easy .

04 February 2020

service

1

Andy Bishop and team are both well versed and professional

01 February 2020

service

5

Everybody is so friendly and extremely helpful.

01 February 2020

service

5

Wonderful staff, especially Craig who we always deal with - nothing more to add.

01 February 2020

service

5

Steve and James were so helpful and all my questions were answered Many thanks to Falmouth ocean

31 January 2020

service

5

More than satisfied

27 January 2020

service

4.5

Easy booking in process. Provision of courtesy car. Extremely courteous, professional, efficient and knowledgeable service personnel on the day. (Andy Bishop).

26 January 2020

sales

5

I went in to the dealer for a sit in a car....2 hours later i'd ordered one and the process wasn't intimidating, pressurising or demanding. A very well organised process where the salesman was a joy to deal with.

21 January 2020

sales

5

Pleasant and knowledgeable staff who made the buying of the car easy and pleasurable.

15 January 2020

sales

5

I felt like I could have spent the while day there with Steve, there was no urgency for me to leave other than my own (so I could go driving)

14 January 2020

service

4

i always receive great service from the team- i have not given a full mark because the reason for the service /works carried out was due to a fault in the car.

02 January 2020

sales

5

Very easy process by exceptionally helpful staff. I had limited time availability but their persistence was impressive.

01 January 2020

service

5

Customer care