OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
105 ratings and 78 comments received in the last 90 days.
02 June 2025
Again as above
22 May 2025
Kyle from Ocean Mini, Falmouth made the whole process of purchasing the mini very straightforward and professional
15 May 2025
It is so professionally run that from start to finish was a breeze
29 April 2025
Really helpful and patient care helping to explore options.
23 March 2025
Kyle Grant from Ocean Mini (Penryn, Cornwall) was outstanding. He made the experience of picking up my new mini absolutely amazing. I will never forget it.
14 March 2025
The whole process was made extremely easy by Clare Hocking who dealt with us. Clare dealt with everything professionally and efficiently, nothing was too much trouble.
08 June 2025
Car sorted promptly
07 June 2025
All of the above!
03 June 2025
I'm completely satisfied
28 May 2025
Very satisfied
26 May 2025
The recall was done satisfactorily and finished in the time quoted.
26 May 2025
At MINI's request, I booked a MINI
24 May 2025
Thorough job of servicing my vehicle.
20 May 2025
Hattie was amazing. She told me I had £26 outstanding on an old service plan with EMac. She gave me all the details and I got my refund this morning. I never even knew about this owed money I cannot recommend Hattie enough she was fantastic
19 May 2025
in the end the Job done was ok!!
18 May 2025
Again as per above, difficulty getting a slot to book my car in and unable to speak to someone prior to returning my car at 11:30am and further work was required
08 June 2025
I'd heard really/seriously negative things about Ocean in Falmouth, was recommended by friends to go to Exeter. However geography got in the way and I was surprised with the sales quality at Ocean, Olly was amazingly patient.