OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
125 ratings and 81 comments received in the last 90 days.
26 September 2023
They were helpful kind and considerate
22 September 2023
Apart from a slight hiccup at the start (being told the new vehicle would arrive in July where in fact it would end up being September) the customer service from Ocean MINI has been very good.
21 September 2023
Very satisfied. All questions answered without hesitation. friendly but professional.
21 September 2023
Very satisfied
20 September 2023
It was lovely to have the car covered and let us pull back the cover to see the mini for the first time
19 September 2023
Second to none customer care.
18 September 2023
Excellent service
16 September 2023
All sales staff were very helpful and friendly - they were also enthusiastic and clearly loved selling minis
15 September 2023
Was more then helpful
09 October 2023
Car was ready when they said it would be Thank you
09 October 2023
Always happy with service
09 October 2023
I was called about part of a service that I had booked my car into but was not due. I appreciated the call
08 October 2023
Very efficient and polite service receptionist. A little expensive.
06 October 2023
Just great service
06 October 2023
We felt very welcome, we were offered a hot drink, a seat and every staff member delivered a great service which inspired confidence.
05 October 2023
It went very smoothly. Was a bit surprised at the charge as never paid that much for the courtesy car!
04 October 2023
Very friendly and welcoming
03 October 2023
Nothing is too much trouble
02 October 2023
Good service
04 October 2023
Oliver Keep was friendly, helpful and knowledgeable. He helped me by showing me various payment options regarding the car I wanted, he worked hard to ensure I was happy and the car was immaculately clean when I came to collect it.