OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
82 ratings and 52 comments received in the last 90 days.
26 March 2022
Efficient
23 March 2022
Jordan Hand at Ocean MINI is amazing! my new car was purchased back in September last year. Jordan explain the process and the time scale before hand. Jordan kept me informed of the process and time scales throughout via emails and phone calls.
23 March 2022
Made to feel very relaxed and comfortable
16 March 2022
Never a problem always very helpful and pleasant to deal with
16 March 2022
The experience was second to none, and would surpass any expectations.
15 March 2022
Friendly approachable sales staff
15 March 2022
Everything went smoothly and we are very happy with the new car and after sales services.
02 March 2022
The mini sells itself but what really sold the purchase of my car to me was the service and attention that Jordan and the rest of the team provided, they were helpful, responsive, and made buying my first new car an amazing experience- thanks team!!!
12 February 2022
Steve Whitefield the sales person we dealt knew his job. He was very helpful and delivered the goods.
05 April 2022
Very helpful staff could not do enough to help - that was Andy and lady on desk Always polite and cheerful and customer is made to feel important and welcome
01 April 2022
Collected my Mini replaced the part and returned
31 March 2022
Great service
28 March 2022
The service and MOT were done and the car was ready for when I asked for it.
28 March 2022
Andy Barclay in the Penryn Centre Cornwall always provides exceptional service.
28 March 2022
Just friendly and not patronising and informed of all issues.
26 March 2022
No hassle at any point.
26 March 2022
The work was carried out as expected
22 March 2022
Excellent service from Andy
22 March 2022
Service gentleman was very friendly & efficient
03 April 2022
THE SALES MAN WAS VERY HELPFUL